We value all feedback and encourage you to let our Team know what works and what doesn’t.

We are committed about making your experience with the YMCA the best it could possibly be, so please take the time to complete our FEEDBACK FORM so we can let the world know the impact we are having on our community.  Don’t forget to leave your reviews on any or all of our Facebook pages and follow our awesome programmes, activities and adventures across our organisation.


Should you have any concerns or complaints about our facilities, programmes or staff, please feel free to complete our COMPLAINTS FORMS, and view our complaints policy which outlines the complaint process step by step for you.




Here is what some people have to say about the Gisborne

“Wow, where do I start….the Body for Life Challenge has changed my life!  Its truly been a life changing and inspiring journey – A journey I have shared with others.” – Shirley Rangi

“The YMCA has personality and passion and being a part of the Y Family has given me the confidence to build a better me “- Alisha Robertson

“Great range of equipment and 24/7 access is a bonus”- Tim Livingston


Growing the YMCA takes a village and building strong kids, strong families and a strong Gisborne community is first and foremost.

We thrive to improve all areas of the YMCA and welcome and encourage your feedback through the following channels.

You can download, complete and return our FEEDBACK OR COMPLAINTS FORM here along with a copy of our COMPLAINTS POLICIESwhich outlines the process we follow when managing all complaints.


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